You have the right to withdraw from the contract within 30 days without giving reasons. The withdrawal period expires 30 days after the day on which you or a third party designated by you, other than the carrier, acquires physical possession of the goods. To exercise the right of withdrawal, you must inform us of your withdrawal from the contract by an unequivocal statement (e.g. in writing, by post or e-mail). You can use the model withdrawal form or our contact form, but you are not obliged to do so. To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the revocation
We will refund the entire purchase price (including any shipping and payment costs) as soon as possible, but no later than within 14 days of receipt of the revocation notice. However, we may wait with reimbursement until we have received the products, or until you have demonstrated that you have sent them. If you only return part of your order, the delivery costs will not be refunded. We will refund you using the same payment method as you used for the original transaction, unless you have expressly agreed otherwise; in any case, you will not be charged any fees for such reimbursement. We may wait with reimbursement until we have received the goods back or you have demonstrated that you have returned the goods, whichever comes first. You must return or hand over the goods to us without delay and in any case no later than 30 days after the day on which you communicate your decision to withdraw from the contract to us. You are on time if you return the goods before the period of 30 days has expired. We will pay the entire purchase amount (including any shipping and payment costs). You are only liable for any diminished value of the goods resulting from use of the goods that goes beyond what is necessary to determine the nature, characteristics and functioning of the goods.
Our return address
Rigaweg 25
3825 PP Amersfoort
Netherlands
